Radisson Lodge Group and Amadeus introduced the launch of an answer that builds an API connectivity between the Group’s EMMA Central Reservation System (CRS) and the Amadeus Journey Platform. The collaboration will empower journey sellers, delivering enhanced effectivity and an enhanced reserving expertise when accessing the Group’s reserving platform.
The answer integrates with the Group’s present API, eliminating the necessity to preserve separate interfaces. The Amadeus connection updates in actual time with Radisson Lodge Group’s API, making certain correct, well timed reserving knowledge is introduced immediately into the Amadeus Journey Platform, for journey sellers to entry. Moreover, the brand new API connection integrates AI‑pushed knowledge mapping within the again finish to streamline search and reserving flows, boosting effectivity whereas considerably enhancing the accuracy and relevance of outcomes.
Mirja Sickel, government vp, hospitality distribution at Amadeus, stated, “The API connectivity with Radisson Lodge Group is a milestone in our mission to rework how the trade approaches distribution. We’ve enhanced our connectivity by leveraging AI to map the info fields between the 2 methods, which ensures consistency and reduces guide monitoring.
“We all know that having the potential to share modifications in charges and availability immediately to journey sellers world wide is important for hoteliers in immediately’s market. That’s why we’ve constructed a versatile, reusable connection by way of the Amadeus Journey Platform that may be adopted by different resort chains to assist motels stand out from the group.”
Enhanced Entry
The direct connectivity gives a number of advantages throughout completely different groups and visitor segments. Journey sellers and vacationers could make richer comparisons throughout room-level facilities, room sorts, and charges for extra knowledgeable choices and customized stays, whereas the Group’s staff profit from a discount in guide duties as updates happen routinely. The result’s enhanced effectivity and improved communication between hoteliers, journey sellers, and vacationers.
“At Radisson Lodge Group, we champion innovation and are proud to be a part of the subsequent period of resort distribution with Amadeus,” stated Richard Biggs, international head, RevGen EMMA CRS & Channels, Radisson Lodge Group. “This direct connection will allow us to repeatedly modernize and leverage the most recent applied sciences to satisfy the wants of our clients.”
