Mandarin Oriental, Costa Navarino companions with IRIS

Greece: Mandarin Oriental, Costa Navarino, the first property in Greece for the posh lodge group, has partnered with digital F&B ordering platform IRIS.

By way of the IRIS app, visitors staying at Mandarin Oriental, Costa Navarino will be capable to order a variety of foods and drinks objects while of their rooms, on the pool, or on the Ormos Seaside Membership. The app will also be used to e-book extra providers and facilities.

Mandarin Oriental, Costa Navarino is positioned on the coast of the Peloponnese. It gives 99 suites and villas, 5 eating places and bars, a seaside membership, spa and health amenities, in addition to an 18-hole golf course.

Andreas Zografos, director of IT at Mandarin Oriental, Costa Navarino, stated: “We’re delighted to supply our visitors IRIS’ progressive digital eating and visitor expertise app, designed with our visitors’ comfort in thoughts. With this seamless expertise, we goal to boost our visitor’s keep, providing a cellular ordering expertise at their fingertips.

“Not solely does it elevate visitor satisfaction and increase F&B income, it additionally streamlines our operations, permitting our crew to concentrate on delivering an distinctive expertise and creating unforgettable reminiscences for our valued visitors.”

Graham Rushin, VP gross sales and advertising and marketing at IRIS, added: “We’re thrilled to announce the profitable deployment of our cutting-edge digital F&B ordering app on the lodge in simply two weeks! Due to the dedication and arduous work of each groups, the implementation course of was extremely clean and swift.

“With the brand new app, lodge visitors can entry to a wealth of lodge and native space data and might take pleasure in an elevated eating expertise. By way of the comfort of digital meals and beverage ordering, visitors can savour beautiful culinary choices with only a few faucets on their units. This seamless integration of expertise and luxurious will allow the crew to supply an unparalleled service and an enriched visitor keep.”

Study extra within the BHN webinar – Dispensing F&B operational excellence – going down in January 2024 by signing up right here

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