FETCH, the main innovator in cost know-how, has partnered with Village Motels, a group of 33 resorts throughout the UK, to offer swift, responsive in-room meals and beverage (F&B) options to reinforce comfort for lodge visitors and repair high quality.
Now absolutely built-in throughout Village’s 33 properties, FETCH permits visitors to seamlessly order, pay, go away a tip and supply suggestions for room service.
This streamlined, cash-free resolution simplifies transactions, creating a greater expertise for visitors whereas offering operational efficiencies throughout Village Motels.
“Our mission is to empower the hospitality business with transformative know-how”, stated Jason Jefferys, CEO of FETCH. “Our options present actionable buyer insights into shopping for behaviours and ordering patterns that may assist enhance F&B gross sales and supply operational efficiencies. These insights might help form strategic advertising and marketing campaigns to drive repeat enterprise.”
“This partnership with Village Motels is an thrilling alternative to showcase the impression of our know-how. We’re proud to collaborate with such a revered model that shares our dedication to innovation and enhancing visitor experiences.”
Neil Cryer, Head of IT Operations at Village Motels, added: “At Village, now we have a really distinctive buyer proposition and consistently have a look at methods we are able to proceed to evolve and improve our operations to make sure that is felt at each shopper contact level. By partnering with FETCH, our visitors will now have actually seamless in-room ordering, streamlining the general visitor expertise and creating much more memorable lodge stays.”
FETCH’s purchasers embrace world hospitality leaders resembling Marriott, IHG and Accor worldwide.
Its complete suite of companies – together with Order & Pay, Scan & Pay, Tipping and Suggestions – extends past room service to streamline transactions in eating places, bars, and spas in addition to within the occasions sector – revolutionising cost processes for conferences, weddings, and occasions.
