AUSTIN, Texas—EOS Hospitality standardized its inns and resorts on Oracle Hospitality OPERA Cloud Property Administration System (PMS). EOS properties such because the Lake Austin Spa Resort and The Perry Resort in Key West can have real-time entry to information to streamline back and front workplace operations, cut back duties, and allow employees to offer extra personalised providers to friends.
“Because the proprietor and operator of practically fifty inns and resorts throughout the nation, EOS Hospitality wanted a expertise platform that would evolve with the properties’ distinctive wants throughout a various array of markets,” mentioned Simon Mais, CEO, EOS Hospitality. “Oracle’s value-oriented OPERA Cloud has helped evolve our processes and is general a greater consumer system for our staff.”
From spa resorts to RV tenting locations, OPERA Cloud gives employees with the analytics, personalized reporting, and insights they should meet the wants of their prospects.
Moreover, OPERA Cloud gives EOS with a number of options, together with versatile fee and stock management choices, in addition to entry to APIs pre-integrated by means of the Oracle Hospitality Integration Platform (OHIP). For instance, the Lake Austin Spa Resort is integrating Duetto with OPERA Cloud to generate dynamic pricing and insights for resort employees. Mixed, employees can evaluate delicate visitor information safely and precisely in real-time.
“EOS is consistently increasing their portfolio of inns and ideas into new markets and wanted a expertise and information platform that would adapt with them whereas sustaining their dedication to service excellence,” mentioned Alissa Hendel, vice chairman proprietor advocacy, Oracle Hospitality.
