AUSTIN, Texas—Cendyn introduced its partnership with Loyalty Juggernaut (LJI) to raise enterprise-level resort loyalty applications. Integrating Cendyn’s CRM with Loyalty Juggernaut’s GRAVTY permits hoteliers to develop and implement a rewards-focused enterprise loyalty program.
This unified platform permits resorts to maximise effectivity, deepen relationships with visitors, and lowering the reliance on pricey, one-size-fits-all loyalty platforms. In doing so, this partnership helps international resort manufacturers collect and make the most of loyalty and communication desire knowledge that feeds right into a unified visitor profile.
The entire integration of visitor desire knowledge into the CRM from GRAVTY permits superior segmentation to ship loyalty advantages by advertising and messaging connectivity throughout a number of communication channels.
“Our partnership is an actual game-changer for hospitality loyalty applications,” mentioned Chris Egan, chief product officer, Cendyn. “This collaboration is greater than an enhanced integration – it’s a unified loyalty engagement ecosystem purpose-built for the complexities of contemporary hospitality and buyer interplay. There isn’t any longer a necessity for visitors to ‘point-watch’ – wherever vacationers are within the journey, the system mechanically engages and rewards visitors primarily based on their unified buyer profile.”
“This highly effective partnership is the fusion of two best-in-class options,” mentioned Shyam Shah, CEO, Loyalty Juggernaut. “We’ve taken the time to deal with the complexities in at this time’s visitor journey to allow extremely scalable, configurable loyalty applications able to assembly various international and regional wants. Lodges can transfer away from standardized loyalty advantages to reward visitors primarily based on how they work together with the model to simply flip first-time bookers into model believers.”
