Cendyn and Amadeus Index Reviews Highest Score So Far


AUSTIN, Texas—Cendyn’s Gross sales Intelligence platform, beforehand often known as Knowland, and Amadeus introduced the metrics from the businesses’ Hospitality Group and Enterprise Efficiency Index. For the third quarter of 2024, the Index exhibits an general well being metric of 107.9 % year-over-year (YOY), exhibiting the best general index score in 4 quarters.

  1. Houston, Texas | 120.0 %
  2. New Orleans, Louisiana | 118.0 %
  3. Chicago, Illinois | 114.8 %
  4. New York Metropolis, New York | 112.1 %
  5. Washington, D.C. | 111.1 %
  6. Philadelphia, Pennsylvania | 110.7 %
  7. Boston, Massachusetts | 110.3 %
  8. Detroit, Michigan | 110.1 %
  9. Seattle, Washington | 109.7 %
  10. Denver, Colorado | 108.1 %

The entire high 25 markets besides San Francisco achieved an Index rating over 100%, with Houston and Philadelphia reaching the best scores for GDS efficiency. The highest group progress markets have been New Orleans (152.6 %), Chicago (123.6 %), and Houston (115.3 %).

The Index combines occasion knowledge from Cendyn’s Gross sales Intelligence platform with resort reserving knowledge from Amadeus’ Demand360 journey intelligence answer to offer mixture views of the important thing drivers of resort efficiency. The aggregated index displays efficiency or “well being” for all segments—group, company negotiated, world distribution system (GDS), and occasions.

Key insights from the Index are as follows:

  • Total Well being: Q3 noticed the best general index score in 4 quarters, at 107.9 %, and the second consecutive quarter over 100%.
  • Group Efficiency: Total group efficiency was at 106.1 % resulting from a one % improve in room nights and a 5.0 % improve in ADR with eight consecutive quarters of progress.
  • Oblique Channels Lead Development Once more: Total, GDS grew once more this quarter with 113.5 %, in comparison with 112 % in Q2. This was resulting from an 11 % improve in room nights and a 2.4 % improve in ADR.
  • Negotiated Efficiency: Negotiated efficiency confirmed regular progress towards final yr. Total progress was at 101.6 % resulting from a 2.2 % lower in room nights and three.9 % improve in ADR.
  • Occasions Are available in Second to GDS: Occasions have been the second highest phase subsequent to GDS, with enchancment over the past quarter. Quantity was 110.2 % of the identical interval final yr.
  • Conferences Proceed to Present Development Alternative: Motels of all sizes in Q3 skilled progress because of the conferences and occasions trade.

The typical attendee measurement held regular at 136 visitors. The typical area used was in keeping with Q2 transferring barely from 4,025 to three,766 sq. ft. Las Vegas assembly quantity was at 124.1 %, Detroit was 123.5 %, and Atlanta 123 %.



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