Attending to know Jerome Chammassian, gm of La Petite Maison


What have been your main profession milestones?

A standout spotlight of my profession has undeniably been my transition from managing resort operations to main unbiased eating places, significantly over the previous seven years. Beforehand, I efficiently managed Cappuccino Grand Café, a well known Spanish franchise, the place I refined my expertise in operational excellence. Subsequently, I opened a number of Novikov areas in Saudi Arabia, which considerably deepened my appreciation for numerous culinary cultures. Most just lately, I joined La Petite Maison Riyadh, which is well known for its distinctive French-Mediterranean delicacies, completely aligning with my ardour for distinctive eating experiences. Finally, every of those roles has enriched my experience and strengthened my dedication to delivering excellent service and high quality.

What do you imagine is the important thing to operating a profitable restaurant in KSA? 

Operating a profitable restaurant in Saudi Arabia depends on a number of essential components, with communication on the forefront. Establishing clear channels for dialog fosters a robust group dynamic and ensures everyone seems to be aligned with the restaurant’s imaginative and prescient. Moreover, understanding native tradition and culinary preferences is important for tailoring choices that resonate with friends. Cultivating a household spirit amongst workers promotes loyalty and enhances efficiency, which I prioritize as a mentor by means of coaching and growth.

Equally vital is enhancing the visitor expertise, pivotal for long-term success. Friends ought to really feel not solely happy with their meals but additionally delighted by the ambiance, service and personalised touches. Each element, from the second they enter to how their meals is offered, ought to create a memorable, immersive expertise. By constantly searching for suggestions and making enhancements, we guarantee our choices not solely meet however exceed expectations, turning first-time guests into loyal patrons. This dedication to excellence fosters lasting relationships, making certain friends really feel valued and wanting to return.

What are you able to inform us about La Petite Maison Riyadh that not many individuals know?

At La Petite Maison Riyadh, we place a singular emphasis on worker satisfaction, carefully monitoring it alongside our friends’ experiences. This twin focus is kind of uncommon in right now’s hospitality panorama, the place many institutions prioritize buyer suggestions over workers well-being. By commonly assessing each dimensions, we successfully create an atmosphere the place staff really feel valued and motivated. Consequently, this not solely enhances group morale but additionally interprets into higher service for our friends. Finally, our dedication to this steadiness displays our robust perception that comfortable workers result in happy prospects, considerably contributing to our restaurant’s total success.

What are your plans for La Petite Maison Riyadh? 

My major goal for La Petite Maison Riyadh is to uphold the excessive requirements we’ve established whereas constantly innovating. With the distinctive group I’m privileged to work with, the potential for progress is large. We’re always exploring new culinary experiences that can enchantment to our clientele. Whereas I can’t reveal all the small print simply but, I guarantee you we now have some thrilling initiatives within the works that can improve our choices. With their dedication and enthusiasm, I genuinely imagine that the sky’s the restrict for us.

 

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