ALPHARETTA, Georgia—Agilysys, Inc. introduced revenue-enhancing improvements and executive-led insights at HITEC 2025. Agilysys demonstrated methods hospitality operators can leverage know-how improvements to raise income and visitor journeys, offload repetitive duties from workers, and streamline operations.
New options and embedded know-how embody:
- Agilysys Guide with S.P.E.N.D.Expertise: A brand new reserving engine add-on that permits properties to find out how they promote and fulfill packages with out burdening workers and allows friends who choose a package deal to order all entitlements in a single “prompted” session with out having to go to a number of websites or make a number of telephone calls. Friends can reserve experiences past their room choice, comparable to spa providers, eating, golf tee instances, and course choice. It brings collectively real-time stock, pricing, demand, and availability throughout all elements, lowering complexity for workers whereas rising comfort for friends. When any of the entitlements in a package deal is fully-booked, the system has the intelligence to take away that package deal from the promotional affords to stop disappointing friends who would possibly select that package deal solely to search out an included entitlement not accessible to order.
- Clever Visitor Profile: Expertise that runs by way of all Agilysys options to facilitate the uniform sharing of visitor choice and expertise knowledge amongst functions to constantly and intelligently construct a visitor’s profile in order that understanding and serving every visitor may be constant throughout a property’s experiences and income facilities. This knowledge resolution permits workers to grasp visitor preferences throughout each touchpoint: pre-stay, on-property, and post-stay. Operators can ship tailor-made affords, upselling, and extra customized service at scale.
- IG Fly Cellular POS with FreedomPay Integration: A cellular, all-in-one ordering, cost, and receipt printing resolution that permits workers to serve friends wherever on property whereas accepting safe EMV, contactless, and cellular pockets funds.
“We’re excited to return to HITEC and showcase how our newest improvements are serving to hospitality suppliers transfer past transactional service fashions towards really customized, experience-led relationships with their friends,” mentioned Terrie O’Hanlon, senior vp and chief advertising officer, Agilysys. “Whether or not rising visitor spend by way of customized reserving or bettering operational effectivity with clever knowledge and AI, our options are serving to properties flip each interplay into a chance for progress and loyalty.”
