MINNEAPOLIS, Minnesota—IDeaS, a SAS firm and a worldwide chief in hospitality income administration software program, introduced the discharge of its annual eBook, Future Forecast: Hospitality Tech Predictions for 2026. Drawing on unique survey knowledge from each hoteliers and know-how companions, this report delivers insights to assist hospitality leaders in 2026 and past.
Because the hospitality trade faces mounting complexity, financial uncertainty and quickly evolving know-how, IDeaS’ new eBook highlights the tendencies most probably to form the trade in 2026. The report explores a number of main shifts, together with the push for simplification and unification of fragmented tech stacks, the convergence of economic methods throughout income, advertising, and gross sales and the drive for extra resilient and sustainable operations.
Further insights embrace:
- Expertise Simplification: Hoteliers and tech companions agree that streamlining techniques and constructing cohesive methods at the moment are aggressive imperatives. But solely 54 % of hoteliers report utilizing largely built-in instruments, revealing a important hole to shut.
- AI-Pushed Transformation: With 89 % of hoteliers planning new AI purposes, the “augmented hotelier” is quick turning into a actuality, from chatbots and cellular check-in to clever assistants that assist each day decision-making.
- Unified Industrial Groups: Future-ready motels will align gross sales, advertising, and income administration round a single supply of reality, driving sharper segmentation, channel optimization, and quicker market response.
- Sustainability & Resilience: Whereas sustainability stays a acknowledged precedence, many motels nonetheless deprioritize it in apply. The report outlines methods to combine eco-efficiency with profitability by means of forecasting, useful resource optimization, and agile working fashions.
- Workforce Stability: Automation, upskilling, and cross-training are prime investments for sustaining operational resilience and attracting prime expertise.
The eBook additionally options views from main hospitality and know-how consultants, together with Clément Dénarié (Oaky), Katie Moro (Amadeus Hospitality), Mercedes Minghelli (TrustYou), and Werner Meyer (Busyrooms).
Klaus Kohlmayr, chief evangelist & improvement officer, IdeaS, shared, “Hospitality is at a pivotal second, the place know-how, AI, and unified methods can unlock totally new methods of working. This isn’t about changing individuals. It’s about empowering them to simplify complexity, innovate quicker, and ship distinctive experiences that drive each profitability and sustainability. At IDeaS, we’re dedicated to serving to hoteliers flip disruption into alternative.”
