What have been the highlights of your journey with Sofitel?
All through my profession, I’ve had the pleasure of working with quite a lot of luxurious manufacturers in various locations, which has been immensely rewarding. Transitioning from these experiences, I’m past excited to launch the gorgeous Sofitel Al Hamra Seashore Resort in RAK.
Along with your intensive background in F&B operations, how do you propose to raise the culinary experiences at Sofitel Al Hamra Seashore Resort?
I plan to reinforce our meals and beverage companies by prioritizing modern and sustainable practices, distinctive high quality, customized consideration and authenticity. This entails choosing the right abilities out there and collaborating with cooks to create menus that showcase native components. Moreover, we’ll incorporate world developments to supply our company a various and memorable expertise.
You’ve overseen Michelin-star venues and executed banquets in giant conference facilities. How related is the F&B element in a resort?
From my expertise, distinctive meals and beverage companies not solely fulfill culinary expectations but additionally set the stage for memorable occasions and stays, immediately influencing visitor satisfaction and repeat enterprise. These operations require meticulous consideration to element, modern menu planning and impeccable service requirements. By constantly exceeding these requirements, we improve our model’s status. This creates a compelling motive for company to decide on our resort over opponents.
What challenges do you anticipate dealing with in your new position?
One key problem that’s usually confronted is expertise acquisition and retention. Nonetheless, with proactive measures and leveraging assets from Sofitel and Accor, I’m excited to guide the group at Sofitel Al Hamra. We decide to setting new requirements in visitor experiences and fostering a constructive work atmosphere to advertise our group’s development.
What are your plans for the property?
Because the GM of the brand new Sofitel Al Hamra, my plans are targeted on enhancing our visitor expertise and operational excellence. Furthermore, we intention to combine extra sustainable practices throughout all points of our operations, from energy-efficient applied sciences to regionally sourced eating choices. Moreover, prioritizing our employees’s skilled growth ensures their motivation and skillfulness in delivering distinctive service to our company constantly. Lastly, we’re dedicated to sustaining open communication channels with our company to repeatedly enhance their expertise. Moreover, we’re exploring strategic partnerships to increase our model presence and provide distinctive journey experiences.