What are you able to inform us about Bidfood Center East and the dimensions of your operations?
Bidfood Center East is the main meals and beverage distributor, and it’s residence to the primary e-distribution platform within the area. Furthermore, accessible in 5 international locations: Saudi Arabia, United Arab Emirates, Bahrain, Oman and Jordan, Bidfood ME is a part of BidCorp Group. This worldwide broad-line foodservice group is listed on the JSE and current throughout 5 continents and over 34 international locations. Moreover, Bidfood in Oman, based in 2014, offers high-quality meals and beverage merchandise all through the nation. With distribution facilities in Muscat and Salalah, we guarantee nationwide supply. Moreover, we cater to varied sectors reminiscent of resorts, eating places, cafes, catering corporations, airways, sports activities facilities and cinemas.
Who’re a number of the shoppers you might be serving in Oman?
We’re repeatedly dedicated to offering top-quality companies to fulfill the distinctive wants of our valued shoppers, making certain success and satisfaction in each side of their enterprise operations. With that being mentioned, we’re proud to say that we serve numerous and esteemed clientele in Oman, together with a mixture of native and worldwide hospitality giants, starting from luxurious fine-dining institutions to quick-service eating places. Moreover, our clientele extends throughout a large spectrum inside the hospitality trade.
How would you describe the native market?
Oman is distinguished by its wealthy cultural heritage. It blends conventional Arab, Persian, Indian and East African flavors with trendy culinary developments. Moreover, the rising tourism and hospitality sectors are driving demand for high-quality and numerous meals choices. These choices cater to each locals and expatriates. Furthermore, health-conscious and natural meals developments are more and more well-liked. The strategic location of Oman facilitates worldwide commerce and all kinds of merchandise. Moreover, the federal government’s funding in infrastructure ensures environment friendly logistics, meals security and high quality. These strict regulatory requirements create a dynamic and evolving market.
How profitable has your e-commerce platform been in Oman?
Our e-commerce platform, myBidfood, has been extremely profitable in Oman. As the primary e-distribution platform within the Center East, we’ve onboarded over 70 p.c of our clients to myBidfood. This can be a vital accomplishment and a testomony to the platform’s effectivity and user-friendliness. Furthermore, this platform permits clients to order anytime, wherever, accessing the whole Meals & Beverage portfolio supplied by Bidfood Oman. Moreover, clients acquire BidPoints with every order via the Sahtein loyalty program. They will additionally observe all orders reside, examine their assertion of account and pay on-line. Moreover, they obtain 24/7 reside customer support help.
What initiatives are you pursuing?
We’re actively pursuing a number of initiatives to reinforce Bidfood’s presence in Oman. Firstly, we’re specializing in portfolio development to fulfill the rising client calls for. This consists of increasing in areas reminiscent of meat, seafood, poultry, drinks, dairy, bakery and rather more. Moreover, we’re implementing service enhancements to proceed offering an unparalleled buyer expertise. These enhancements embody sooner deliveries, wider distribution, inventory availability and rather more. Moreover, we’re investing in expertise on the entrance finish with myBidfood to reinforce the shopper expertise. Concurrently, we’re enhancing the again finish with superior provide chain options.
