3 ways expertise can take luxurious to the subsequent stage

By Rebecca Kelly, VenueScanner CEO

At coronary heart, what makes an expertise really feel like a luxurious is indulgence, consolation, and ease – and there’s nothing like expertise for making life simpler. Nevertheless it’s received much more potential than that. Tech can take a stately, placing or uncommon house and make it into one thing actually particular, for company and homeowners alike. Right here’s how.

Use tech to get forward of the traits

In the previous few weeks, spurred by the likes of Saltburn and The Traitors, we’ve seen 117% extra enquiries on VenueScanner for fort areas. Have a look at Google Tendencies to see how curiosity in sure moments has raised or declined over time. And you’ll flip that perception into focused promotion by your digital advertising and marketing channels, like social media.

Tech can assist with that, too. AI instruments provide a straightforward, cost-effective option to plan and create content material. And when you’ve hooked their consideration, you should utilize video and digital 360 excursions to present potential prospects a way of the house from afar.

Make everybody’s keep seamless

Tech-enabled on-line reserving, check-in and check-out are just about the usual now, even for those who’re additionally providing a private contact to information them by it. Behind the scenes, you’re seemingly already utilizing tech to make all kinds of processes extra environment friendly too – from managing stock to onboarding new workers. Pondering creatively about how one can enrich visitor experiences with tech may very well be a game-changer.

For instance: what for those who switched old style occasion ticketing for face ID? No extra scrabbling for a misplaced e mail, and it’s higher for safety, too. Are you utilizing tech to trace RSVPs and sign-ins, or to assemble suggestions? That knowledge goes straight again to your advertising and marketing. May you employ AI to match up potential networkers and allow them to know who’s price having a chat with? Assume velocity courting for enterprise. Can a easy chatbot be an additional assistant to reply visitor questions shortly? (Simply be sure you’re clear it’s AI speaking, and the way they’ll alert an actual workers member in the event that they wish to.)

Don’t neglect to examine how your convention amenities are holding up. In any case these years of working remotely and hybrid, they’re in fixed demand, and folks’s expectations are better than they was once. Excessive tech, adaptable assembly rooms are an actual draw – particularly when in comparison with conventional settings (no want for a pretend background whenever you’re Zoom calling from an precise turret).

Improve the sensory expertise

You’ve little question designed your lighting to the letter to create a soothing, inspiring or energising house. Change it up, and you modify the entire expertise, which supplies you far more scope for advertising and marketing the identical room in plenty of other ways. Sound methods are typically the final little bit of equipment to get an improve, however they’ll elevate an expertise from advantageous to wonderful. Consider the acoustics in an incredible stone corridor…

It’s these ending touches that make a venue really feel standout and maintain company purchasers coming again for extra.


The important thing to all of that is to consider tech as extra than simply your web site bookings or assembly room projectors. It’s how one can observe, create and maintain curiosity in your venue – and the way you outline what luxurious means now.

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